ORDERING PROCESS
When you purchase a consumer or professional BURWEN BOBCAT product at the burwenbobcat.com
store, order processing is secure and handled by our Yahoo hosted store.  On the shipping and billing
page, leave checked, "Email me a copy of my order", so you will receive a confirmation.  Your Serial
Number, required for software activation, will arrive in a separate Email.

DOWNLOAD
After credit card approval, a download button will appear on the Confirmation page at the software item
ordered.  Click the button and choose Save.  When the Save As dialog box appears, find local drive (C:).  
Right click to get a menu, click New Folder, rename it BURWEN BOBCAT, and double-click to make it the
active folder in the title bar.  Save the BBREsetup.exe file (or similar for other products) there and Close.

INSTALLATION AND ACTIVATION
The setup file BBREsetup.exe (or similar for other products) creates any necessary folders and copies all
files required by Burwen Bobcat to C:\Program Files\Burwen Technology on your computer.  Do not place  
the files in a different location.
  1. If you followed the downloading instructions, the setup utility BBREsetup.exe has been placed in a
    new folder C:\BURWEN BOBCAT.  Be sure your Internet connection is still working.  From the Start
    button, open My Computer, Local Disk (C:) and locate BBREsetup.exe.
  2. Double click, BBREsetup.exe and the instruction page displays.
  3. Click the large link to start setup.  In all security dialog boxes that pop up, allow setup to run.
  4. Follow the instructions in the installer window until the Burwen Registration Wizard appears with a
    field (slot) for Serial Number entry.
  5. Find your serial number in the Email you received earlier from sales@burwenbobcat.com having the
    subject line "Your Burwen Software Serial Number".
  6. Instead of typing your Serial Number, for perfect accuracy, you can hold down the left button while
    sliding the cursor over all the letters and numbers of the Serial Number.  Release the button.   Press
    CTRL+C to copy to the Clipboard, and then paste the number at the cursor in the Serial Number
    field, using CTRL+V.
  7. Fill in the information requested by the Wizard, click next, and your information will be sent encrypted
    to the Burwen activation server for verification with your order.
  8. Upon receiving and verifying your information the Burwen activation server gets an identification
    number (ID) from your computer and returns an unseen key number that automatically enables your
    software indefinitely, but only on your computer.  Installation finishes and you can use your new
    software.  Your computer ID is kept confidential.
  9. Burwen Bobcat software has been completely installed at the end of this process.  When opened, It
    will process audio only if it has been activated.  If a valid license key has not been received and
    accepted, a red notice in the Burwen Bobcat window will offer a link to the Bobcat Activation window.
burwenbobcat.com
INSTALLING AND ACTIVATING BURWEN BOBCAT PRODUCTS
Registration Wizard displays an error message and offers Email activation.  Click OK.  An Email message
can be composed and sent automatically to the Burwen activation server, or you can compose and send it
manually with help from the Wizard.  
  1. To send the Email automatically, just click Next, then Finish.  This procedure may open security
    dialog boxes including one that says another program is trying to use one of your email accounts.   
    Allow sending for at least 2 minutes.  Then click Yes to close the dialog box.
  2. If sending from Burwen Bobcat is blocked, the Wizard helps you compose and send a message from
    your own Email program.  Simply open a New message and follow the steps to paste the To address,
    the Subject, and the Body into your Email.  The Body message is encrypted.
  3. After sending, you will receive an Email reply with your Casper License key number in a few
    minutes.  If there is a technical problem it might take a few days.
  4. When you receive your license key, keep the Email open.  Go to Start, All Programs, Burwen Bobcat,
    and click Activate Bobcat.  This will open the Bobcat Activation window which offers three methods for
    activation.
  5. As you already have your license key, click the second line to open a window for entering your
    license key (Site key).  You can type it manually or copy it from the Email and paste it at the cursor.
  6. To copy from the Email, hold down the left button while sliding the cursor to select all the letters and
    numbers of the code.  Release the button.  Press CTRL+C to copy, and then paste the number at
    the cursor in the serial number field, using CTRL+V.  Click Activate.
  1. Be sure your Internet service is working and any Email you tried to send is not still in your Out Box.  
    The Casper License reply from the Burwen activation server will tell you if the serial number you
    entered does not match that on record.  If both Internet and Email communication failed to produce a
    reply there may be a problem with your Email account, Internet service, network settings, or Internet
    security software settings.
  2. Go to Start, All Programs, Burwen Bobcat, and click Activate Bobcat.  This will open the Bobcat
    Activation window which offers three methods for activation.  Try the first method which opens the
    Burwen Registration Wizard again and repeat the steps above.  If Internet registration fails try manual
    Email in the Wizard.  If you receive your license key (Site key) code click line 2 to open the window for
    entering the key.  
  3. If none of the fast Internet or Email activation methods work after at least 3 tries, click line 3 to use
    the slower Email registration method.  
INSTALLING FROM CD
The setup CD-ROM, creates any necessary folders and copies all files required by Burwen Bobcat to
C:\Program Files\Burwen Technology on your computer.  Do not place  the files in a different location.
bobcat.htm, where D is the drive letter of your CD-ROM drive.  The instruction page will open first.
  1. Follow the instructions in the installer window until the Burwen Registration Wizard appears with a
    field (slot) for Serial Number entry.
  2. Find your Serial Number on the CD case and carefully copy it into the Serial Number field.  
  3. Fill in the information requested by the Wizard, click next, and your information will be sent encrypted
    to the Burwen activation server for verification with your Serial Number.
  4. Upon receiving and verifying your information the Burwen activation server gets an identification
    number (ID) from your computer and returns an unseen key number that automatically enables your
    software indefinitely, but only on your computer.  Installation finishes and you can use your new
    software.  Your computer ID is kept confidential.  If communication fails go to EMAIL REGISTRATION
    above.
  5. Burwen Bobcat software has been completely installed at the end of this process.  When opened, It
    will process audio only if it has been activated.  If a valid license key has not been received and
    accepted, a red notice in the Burwen Bobcat window will offer a link to the Bobcat Activation window.

If BURWEN BOBCAT has not been activated, the Bobcat window will display in red just below the logo:
No valid license found.  Click here to activate the software.  Clicking opens the Bobcat Activation wizard which
offers the three methods for activation.

If the software has been activated and you cannot find it, it fails process audio or convert files, or it stops
the sound, something may be blocking Bobcat.  Check the options in your software for proper speaker and
plug-in setup.  Close all programs.  Reboot your computer.  Open only the software BURWEN BOBCAT
plugs in to.  Play some music.  Then insert the Bobcat plug-in to make the Bobcat window appear.  With
music playing, click various processing selections and compare with
no bobcat or bypass.

If you are unable to make it work, email a description of what happened and a copy of any error messages
you saw to
contact@burwenbobcat.com.

COMPUTER FAILURE
Your serial number is set to allow one extra activation in case your computer fails or you want to transfer
BURWEN BOBCAT to a new computer and uninstall it from the previous computer.  If a 2nd failure occurs,
contact us for an additional activation at
sales@burwenbobcat.com .

Your software license for BURWEN BOBCAT allows use by you on a single computer.  We keep track of
activations and are aware that a few customers try to game the system.  Fortunately most appreciate the
hard work that went into this intellectual property, and its value in improving their music.